Privacy Policy
Jeanine Thompson LLC
Last Updated: April 2026
Our Commitment
At Jeanine Thompson LLC, we approach your information with the same level of integrity, discretion, and respect that we bring to our client relationships. This Privacy Notice describes how we collect, use, and protect your information when you engage with our services, including coaching, assessments, website interactions, and communications. We are committed to transparency and empowering you with control over your personal data.
If you have any questions or wish to exercise your privacy rights, you may contact our Privacy Officer at:
Privacy Officer: Jeanine Thompson
Email: jeanine@jeaninethompson.net
1. Information We Collect
Information You Provide Directly
We collect personal information you voluntarily share with us, including:
Name
Email address
Phone number
Mailing address
Professional information (e.g., role, organization)
Any information you choose to share in coaching sessions, assessments, workshops, off-sites, public speaking engagements, or other communications.
Financial Information
We do not collect or retain any financial data from our clients. Our services do not involve the collection of financial information such as income, assets, or bank account details. While coaching goals may involve financial topics, we do not store any specific financial records or data related to these discussions.
Sensitive Information
We do not intentionally collect highly sensitive personal data (such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, or data concerning a natural person’s sex life or sexual orientation) unless it is voluntarily shared by you in the context of coaching or services, and only with your explicit consent. Your explicit consent will be obtained prior to the processing of any such sensitive data.
Payment Information
Payments for our services are processed securely through third-party payment processors, such as PayPal. We do not store or have direct access to your full financial account or card details. All payment transactions are subject to the privacy policies and terms of the respective third-party payment processors.
You may review PayPal’s privacy policy here: https://www.paypal.com/us/legalhub/privacy-full
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type and device information
Pages visited and usage patterns
General geographic location (based on IP address)
This information helps us maintain the performance, security, and user experience of our website and services.
2. How We Use Your Information
We use your information for the following purposes:
To Provide and Deliver Services: To fulfill our contractual obligations and provide you with coaching, workshops, public speaking, and other services you have requested.
To Communicate with You: To send you scheduling confirmations, updates, support messages, and other service-related communications.
To Process Payments: To manage billing and process payments for services rendered.
To Improve Our Offerings: To analyze usage patterns and feedback to enhance our services and website functionality.
To Maintain Security and Prevent Fraud: To protect our systems and users from unauthorized access or fraudulent activities.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
Coaching Context
Information shared within coaching sessions, assessments, and conversations is treated with the utmost discretion and used solely to support your requested services. We collect only what is necessary and do not use your information for purposes outside those disclosed here, unless we obtain your explicit consent.
3. Use of Technology, Recording, and AI-Supported Tools
Our work is grounded in presence, discretion, and trust. At times, supportive technologies—including session recording and AI-assisted note-taking—may be used to enhance the accuracy and continuity of our work together. We want to be fully transparent about their use:
Session Recording: Sessions are recorded only with your explicit prior permission.
AI-Supported Tools: AI-supported tools are used only with your explicit knowledge and consent.
Purpose Limitation: These tools are used solely to support the coaching process and are not intentionally used for external analysis, distribution, or unrelated purposes, unless otherwise agreed upon or required by law.
While we select trusted platforms, third-party technologies operate under their own systems and policies, and we cannot guarantee or control how such platforms process data beyond our direct use. Your personal information and the content of your sessions are treated as confidential and are not shared beyond what is necessary to deliver services, unless required by law. You may decline recording or the use of such tools at any time. Your experience is always guided by your preferences.
4. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and the Minnesota Consumer Data Privacy Act (MCDPA), we rely on the following legal bases for processing your personal data:
Your Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., for sensitive data, or for marketing communications).
Performance of a Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract (e.g., providing coaching services).
Legitimate Business Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests. This basis is primarily used for administrative, security, and operational purposes (e.g., improving our services, maintaining website security, preventing fraud) and never for processing the confidential content of your coaching sessions or personal development discussions, which are protected by your consent and our contractual obligations.
Legal Obligations: Where processing is necessary for compliance with a legal obligation to which we are subject.
5. Sharing of Information
We do not sell your personal information. We may share information with trusted third parties who support our operations, such as:
Payment processors
Website hosting providers
Communication tools (e.g., email, scheduling, video platforms)
Analytics services
All third parties with whom we share your data are required to protect your information and are prohibited from using your personal data for any purpose other than to provide services to Jeanine Thompson LLC. We enter into data processing agreements with these third parties where required by law.
Important Distinction:
We do not share personal coaching content except:
With your explicit consent
Or where required by law (e.g., subpoena, court order, or to protect the safety of yourself or others).
6. Cookies and Tracking Technologies
We may use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, understand website usage, and for targeted advertising purposes. Where required by law (including under GDPR, PIPEDA, and certain US state laws), we obtain your consent before placing non-essential cookies. You may adjust your browser settings to manage cookie preferences. For more detailed information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy or the relevant sections of this Privacy Notice.
7. International Data Transfers
Because we serve clients globally, and our business operations (including our website and service providers) are primarily based in the United States, your information may be transferred to, stored, and processed in the U.S. This means that if you are in the EU, UK, or Canada, your data might be transferred outside your home country.
To ensure your data remains protected, we use official “International Data Safety Contracts” (known as Standard Contractual Clauses, or SCCs) approved by authorities like the European Commission. These are legal agreements that require anyone handling your data to uphold the same high privacy standards as in your home country. We also ensure our service providers have appropriate safeguards in place.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Coaching-related information (including session notes): Retained for a period of 7 years following the termination of the coaching relationship. This retention period is maintained for professional continuity and to meet potential professional or legal requirements. After this period, data is securely deleted or anonymized.
Marketing communication preferences: Retained until you opt-out.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Use of online services is at your own risk.
10. Your Privacy Rights
Depending on your location (including the U.S., EU, UK, and Canada), you may have the following rights regarding your personal data:
Right to Access: To request confirmation of whether we process your personal data and to obtain a copy of the personal data we hold about you.
Right to Rectification: To request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten): To request that we delete your personal data under certain conditions.
Right to Restriction of Processing: To request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: To object to our processing of your personal data under certain conditions.
Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions (applicable to EU/UK clients).
Right to Opt-Out: To opt-out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Right to Appeal: If we deny your request to exercise your privacy rights, you may appeal our decision by contacting our Privacy Officer at jeanine@jeaninethompson.net. We will respond to your appeal within a reasonable timeframe.
To exercise any of these rights, please contact our Privacy Officer at:
Privacy Officer: Jeanine Thompson
Email: jeanine@jeaninethompson.net
We will respond to your request in accordance with applicable data protection laws.
11. U.S. State Privacy Rights
E.g. MCDPA, CCPA/ CPRA
Under laws such as the Minnesota Consumer Data Privacy Act (MCDPA), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other state laws, you may have specific rights, including:
The right to know what personal data is collected about you.
The right to request deletion of your personal data.
The right to opt-out of the sale or sharing of your personal data for targeted advertising.
The right to receive equal service and price, even if you exercise your privacy rights.
As stated, we do not sell personal information. If we engage in targeted advertising, a clear and conspicuous method to opt-out will be provided on our website, separate from this Privacy Notice.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers. If you believe that we might have any information from or about a child under 18, please contact us immediately at jeanine@jeaninethompson.net
13. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects concerning consumers.
All services are delivered through human-led interaction and professional judgment.
14. Updates to This Notice
We may update this Privacy Notice periodically to reflect changes in our practices or relevant laws. We will notify you of any material changes by posting the new Privacy Notice on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Notice regularly for any changes.
15. Contact Information
For any questions, concerns, or requests regarding this Privacy Notice or your personal data, please contact our Privacy Officer:
Privacy Officer: Jeanine Thompson
Email: jeanine@jeaninethompson.net
Address: Jeanine Thompson LLC, Minnesota, United States
16. Your Trust
We steward your information with care—not only as a legal responsibility, but as a reflection of the trust you place in this work.
Disclaimer: This document is a draft and is provided for informational purposes only. It does not constitute legal advice. It is strongly recommended that you consult with a qualified legal professional to review and customize this Privacy Notice to ensure it meets all specific legal requirements applicable to your business and jurisdiction.